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Digital Transformation Award 2022- by CII & Tata Communication

BigMint Triumphs at the Prestigious CII-Tata Communications Digital Transformation Awards!

A Beacon of Innovation in Customer Experience
BigMint Technologies soared high, bagging the coveted "Innovative Category in Customer Experience" award at the 4th edition of the esteemed Digital Transformation Best Practices Awards, organized by CII-Tata Communications Centre for Digital Transformation. This award, nestled amidst an illustrious landscape of fellow honorees, serves as a testament to BigMint's unwavering commitment to crafting

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exceptional customer experiences through the power of cutting-edge digital solutions.

The ceremony unfolded under the gleaming spotlight of industry leaders, each a champion of digital transformation's transformative power. Among these luminaries were:.

  • Shri Alok Prem Nagar, Joint Secretary – Governance, Ministry of Panchayati Raj, Govt. Of India: Championing digital services in rural India, he highlighted the Ministry's initiatives like eGramSwaraj, SVAMITVA, and E-Panchayat for empowering villages through technology.
  • Dr Gulshan Rai, Former National Cybersecurity Coordinator – PMO & Former Director General, CERT-in: Advocating for homegrown cybersecurity solutions, he stressed the importance of best practices integrated with technology in today's evolving digital landscape.
  • Mr Ajai Chowdhry, Founder, HCL & Chairman, EPIC Foundation: Championing the digital adoption of MSMEs, he emphasized the benefits of transparent digital public projects for business growth, internal systems, and supplier integration, while also highlighting the potential of sustainability as a future growth driver.

 

The event further resonated with insightful perspectives from industry stalwarts like:

  • Mr Vipin Sondhi, Chairman, CII Mission and Committee on Technology, Innovation & Research and Future Mobility: Advocating for an ecosystem approach to digital transformation, he focused on collaboration, gender diversity, and real-time information access for agile decision-making.
  • Mr Vikram Kasbekar, Executive Director, Hero MotoCorp Ltd: Highlighting the impact of digital on customer understanding, he emphasized the importance of flexible and agile backend operations to meet evolving customer expectations.
  • Mr Dilip Sawhney, Managing Director, Rockwell Automation India: Underscoring the continuous need for digital integration and strengthening of systems, he emphasized the role of digital in ensuring a robust supply chain to meet rising customer aspirations.

We, at BigMint Technologies, are honored to have been part of this journey and to have been recognized on such a significant platform. We continue to strive towards excellence, inspired by the aspirations and dreams of every Indian.

 

A Symphony of Innovation, Harmonized by Recognition
The DX Awards witnessed a staggering 480 entries, with BigMint emerging victorious in the "Innovative Category in Customer Experience" alongside esteemed companies like Bizom (Mobisy Technologies Pvt Ltd), Dell Technologies, Cognizant Technology Solutions, Sterlite Global Services, Indian Institute of Technology Palakkad, and more. This recognition stands as a testament to BigMint's unwavering dedication to:

  • Understanding customer needs: BigMint leverages cutting-edge analytics and technology to deeply understand customer needs and preferences, delivering personalized and seamless experiences.
  • Embracing digital innovation: The company constantly invests in innovative digital solutions, from AI-powered data analysis to cloud-based platforms, to optimize customer journeys and enhance engagement.
  • Building a customer-centric culture: BigMint fosters a culture of customer-centricity at all levels, ensuring every employee is empowered to prioritize customer satisfaction and deliver exceptional service.

This prestigious award is not just a victory for BigMint, but a beacon of inspiration for the entire industry. It demonstrates the immense power of digital transformation in revolutionizing customer experiences and driving business success. As BigMint continues to forge ahead on its digital journey, this award serves as a powerful reminder of the company's commitment to making every customer interaction truly remarkable.

This revised content includes the names of award recipients alongside BigMint, showcasing its achievement within the context of other recognized organizations.

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